The map below depicts the most recent cities in the United States where AT&T users have reported problems and outages. If you are experiencing problems with AT&T, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
AT&T users affected:
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AT&T is an American telecommunications company, and the second largest provider of mobile services and the largest provider of fixed telephone services in the US. AT&T also offers television services under their U-verse brand. AT&T has near-national wireless coverage.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Dallas, TX | 350 |
Wilmington, NC | 318 |
Houston, TX | 297 |
Atlanta, GA | 225 |
Chicago, IL | 213 |
Charlotte, NC | 168 |
Los Angeles, CA | 121 |
Phoenix, AZ | 105 |
Miami, FL | 89 |
Orlando, FL | 84 |
Louisville, KY | 76 |
Detroit, MI | 73 |
New York City, NY | 73 |
New Orleans, LA | 72 |
St. Louis, MO | 55 |
Birmingham, AL | 52 |
Sacramento, CA | 52 |
San Jose, CA | 50 |
Austin, TX | 50 |
Oklahoma City, OK | 49 |
Brooklyn, NY | 48 |
San Antonio, TX | 48 |
Seattle, WA | 46 |
Cleveland, OH | 44 |
Indianapolis, IN | 42 |
Raleigh, NC | 42 |
Tulsa, OK | 42 |
San Francisco, CA | 41 |
Baton Rouge, LA | 40 |
Pflugerville, TX | 38 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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AT&T Issues Reports
Latest outage, problems and issue reports in social media:
- Nathanial Peterson (@burgeonstrategy) reported 7 minutes ago @ATTHelp this is the worst prepaid activation I’ve ever tried to do. I’m horrified by the automation. It’s been 3 hours of trying to activate. I’m astonished at the incompetence.
- Ruthie Rey (@ReyRuthie) reported 10 minutes ago I got @ATT high speed fiber over a month ago and it has been nothing but trouble. They told me a squirrel chewed through the line and I asked if that was a common problem.The tech said emphatically “YES,” but then backtracked. Back to @spectrum I guess.
- Melissa Potts (@Melissa207n) reported 12 minutes ago @TwinLin22 @ATT For real. I’ve worked with support 3 times about it and nothing. They don’t get back with you at all even when they give you a timeline.
- Rebeca Armenteros (@Rebecaa175) reported 12 minutes ago @ATT Not to be dramatic but paying for a service that doesn’t work properly and calling costumer support to be on hold for 31 minutes only to find out the agent transferred you to the wrong service is the worst feeling ever, what’s the alternative cancelling your horrible service?
- bradendsley (@bradendsley) reported 12 minutes ago @ATTHelp how do I help you fix severely overloaded cellular areas in my city?
- Melissa Potts (@Melissa207n) reported 14 minutes ago @ATTHelp @juustjackie How come when I work with support I’m told “this will definitely be fixed by end of day and we’ll notify you”, and yet nothing happens? If it’s not going to be fixed, just say that.
- Roq (@ebolaboi) reported 14 minutes ago @JamesWorthy42 @ATT Surprised @GetSpectrum hasn’t giving you the hook-ups. Leave ATT. My internet rarely gives me problems.
- Nathanial Peterson (@burgeonstrategy) reported 15 minutes ago @ATTHelp I did the reset but it still doesn’t work. I’ve already been on customer service calls or hold for over an hour today…
- nazoka (@naz0kaa) reported 15 minutes ago @ATT just for the response i will be HIGHLY considering at&t as my next provider. @xfinitysupport do you guys have any plans to better your service and customer service?
- Mike (@mike29515) reported 15 minutes ago @JamesWorthy42 @ATT Hopefully @ATT is not your cellular/data carrier….I have to put my phone in airplane mode for 10sec just to get service
- Matt Tichenor (@mybluehoodie) reported 18 minutes ago Sure can’t get any texts or calls in or out with this abysmal cell signal at home but wrong number scam texts can get through to me at all hours of the day. I appreciate it @ATT
- Nathanial Peterson (@burgeonstrategy) reported 20 minutes ago @ATTHelp This is impressive. Possibly the least competent support system I’ve ever seen. We’re you guys taken over by comcast?
- Courtney Spradlin Bryan (@courtneyism) reported 22 minutes ago Allll day outage @ATT in Austin TX with zero updates. Neighborhood not happy. What’s up? 78744 area
- 👱🏻♀️🍷 #FunLisaWineOh #4VetsWithPets 501c3 (@ls1228) reported 23 minutes ago from Irvine, California @JamesWorthy42 @ATT You’re getting the same crap service the general public gets from @att. Sad!
- Nathanial Peterson (@burgeonstrategy) reported 25 minutes ago @ATTHelp the network reset recommendation has killed my account activation, good advice. Now I can’t call or use data.
How can I stay updated on Comcast outage information?
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